Frequently Asked Questions about Payday Loans

 

Most new payday loan customers have some questions about the online cash advance process. Here we've compiled the most frequently asked questions along with clear and concise answers. Simply click on a question below to read a helpful response.

Of course, we're also happy to answer further questions. If your question about payday lending is not answered below, please use the Contact Us link to send an email. We'll respond within 48 hours. You can also use the Live Help button to speak with a customer service representative immediately between 8:00 a.m. and 7:00 p.m. EST.
Please note that questions about specific loans – e.g., your current loan application status – should be directed to your lender.

FREQUENTLY ASKED QUESTIONS

1. What is a payday loan?
2. Will I qualify for a payday loan or cash advance?
3. How much money can I borrow?
4. How will I receive the money?
5. Can people with bad credit and bankruptcies get payday loans?
6. How long does online approval take?
7. Do I need to use a printer or a fax to accept the loan?
8. How much does a payday loan cost?
9. Can I have more than one payday loan at a time?
10. How are payday loans repaid?
11. What if I need more time to pay my payday loan?

1. What is a payday loan?
A payday loan is a very short-term loan. Also called a cash advance, it gives people with consistent paychecks a way to access extra cash before their next payday. When payday arrives, people pay back the loan plus a fee in exchange for the convenience of having received quick cash.

2. Will I qualify for a payday loan or cash advance?
Payday loan approval involves the following requirements:
• Currently employed
• Current job has lasted longer than 90 days
• Applicant is 18 years or older
• Applicant is a citizen or permanent resident of the US

Applicants must have a net pay (or pay after taxes) of at least $1000 per month. They must also provide a home telephone number, a work telephone number, and a valid email address.

3. How much money can I borrow?
Most payday loans are for $100 to $500. Some states permit payday loans of up to $1500.

4. How will I receive the money?
Cash advances are electronically deposited into the applicant's checking account. This typically occurs within one business day of loan approval.

5. Can people with bad credit and bankruptcies get payday loans?
Yes! Credit checks are irrelevant when it comes to payday lending. Consistent employment is the primary concern.

6. How long does online approval take?
Payday loan applications can be completed in just a few minutes. Loans may be funded by the next business day.

7. Do I need to use a printer or a fax to accept the loan?
Yes. Some lenders require faxes of paycheck stubs, bank statements, and other paperwork. You may also want to print a copy of your online loan. Stores such as Kinko's and Staples let customers use printers and fax machines.

8. How much does a payday loan cost?
Payday loans are given with a range of fees. Prices vary by lender and by state. However, the terms must be made very clear at the time of loan application. Many customers use payday loans because they cost less than overdrawing a bank account and paying bank penalties.

9. Can I have more than one payday loan at a time?
Yes. However, an outstanding payday loan should be noted on the second loan application.

10. How are payday loans repaid?
Payday loans are given and repaid electronically. The loan amount plus the loan fee are automatically withdrawn from your checking account on the due date. You do not need to take any action unless you need more time to pay.

11. What if I need more time to pay my payday loan?
Be sure to contact your lender several days before your loan's original due date. The lender may be able to refinance the loan or otherwise extend the due date. Options vary depending on the U.S. state in which a loan is given.